Context and Delivery
Sutton Tools is Australia’s nation-wide supplier of hardware. As a leading supplier, the buying experience needs to be seamless, automated and intuitive.
We developed a branded Salesforce customer community with a responsive frontend. The customer portal was designed and developed to create a smooth experience during the ordering lifecycle, to relieve admin burden and create a more transparent service and transaction environment.
The portal has provided greater access to product knowledge, streamlined the process and leverage the Salesforce capabilities to support and relieve the administrative burden for Customer Service, Sales and Finance Teams.